Return & Exchange Policy
Return & Exchange Policy
Peeraan Studio operates a no return and no refund policy. Returns or exchanges are only accepted in cases where the product has a defect or a size issue caused by Peeraan Studio, subject to the conditions outlined below.
Standard Size Items
Standard-sized items are eligible for exchange only if a defect or size issue from Peeraan Studio’s side is reported within 7 days of delivery.
Items must be:
- Unworn, unused, and unwashed
- In original condition with tags intact
- Returned in original packaging
Custom Size & Measurement Orders
Custom-sized items are final sale.
These items are made specifically according to the measurements provided by the customer and are not eligible for return, exchange, or refund.
Exchange Conditions
- Only size exchanges are permitted
- A one-time exchange per order is allowed to prevent misuse
- If exchanging for another product:
- If the new item costs more, the price difference must be paid by the customer
- If the new item costs less, the remaining amount may be issued as store credit
Store Credit
- Store credit is issued in place of refunds where applicable
- It can be used for future purchases and does not expire
- Store credit is non-transferable and cannot be redeemed for cash